New Gold Standard: 5 Leadership Principles

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The Ritz-Carlton Hotel Company has set the gold kanon for delivering the highest level of customer experience. Having had access to the company, Michelli presents the 5 key principles behind their success and innovations for which they are famous.
  • ISBN - 9780071548335
  • Oprawa - twarda
  • Ilość stron - 304

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New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company 103.01 DO SKLEPU
The Ritz-Carlton Hotel Company has set the gold kanon for delivering the highest level of customer experience. Having had access to the company, Michelli presents the 5 key principles behind their success and innovations for which they are famous.
  • ISBN - 9780071548335
  • Oprawa - twarda
  • Ilość stron - 304
  • Rok wydania - 2008